Employees at Una, the Carbis Bay holiday and leisure venue, should be able to submit their claims on the Redundancy Payments Service website.

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The main hub building at Una

This news comes from Carbis Bay councillor Linda Taylor, who has been working on behalf of local employed at Una to find out about payment arrangements.

On social media yesterday she revealed that she had been able to speak to Richard Lewis, of administrators Grant Thornton.

“I have been advised that employees should now be able to submit their claims on the Redundancy Payments Service website,” she said. “Once registered, this could take three to four weeks. Please attend St Ives Library on 6th November, 10am to 3pm, to start that benefit process, if you have not already done so.

“The Administrators will do a very robust and thorough financial inspection of all transactions and assets. I hope that reassures some concerns that have been raised with me.”

The move into administration was announced at the end of last week. The company — formally known as Kingfisher Una Resort Ltd — was still operating in a limited capacity on Monday (28th October).

The cafe is operating with a limited menu, but the restaurant, Una Kitchen, is not open.

All future guest bookings are being cancelled. The joint administrators’ staff are attempting to contact all parties who have made reservations to confirm that bookings can no longer proceed.

A statement on the Una website adds: “There are some privately owned lodges where the company was not responsible for bookings. We understand the bookings were made through cottages.com and confirm they are not affected by the administration.

“However, we recommend guests check with cottages.com or the villa owners to confirm their stays are going ahead.”

Richard Lewis and Alistair Wardell, of Grant Thornton, have been appointed as joint administrators.

On social media, Cornwall councillor Linda Taylor shared a message she had received from one of the directors of the business, assuring her that staff would be paid, although the timing would be up to the administrators.

He added: “The intention is to carry on with some limited activity to help a sale through as quickly as possible.

“Unfortunately this happened because the funders behind Una failed to support the continuation development of this amazing resort, which I have spent the last seven years working on — and we have not been paid for nearly two years.”