A new report has been produced by Healthwatch Cornwall, taking the reader through the key achievements of the group throughout the year.
This includes the launch of a Mental Health Partnership Board, a forum that brings together people with lived experience and decision-makers to co-design better services.
“Healthwatch Cornwall provide an invaluable service to support residents navigating through our health and social care system, as well as providing independent scrutiny of health and social care services,” said Cornwall Council’s new cabinet member for adult social care and health, Jim McKenna.
“The council is responsible for commissioning the service, spending around £500k a year, which reflects the critical role that they play.
“The wide range of services they provide include several ways for people to get support, share their views and help services to improve. It is vital that we hear people’s voices, especially those who are often the least likely to be heard, for example, those who are disabled or have dementia. Overall they provide extraordinary value for Cornwall and its residents.”
The report highlights a number of key achievements for the organisation, including the set-up of Listening Hubs in some of the more rural areas of Cornwall, to make sure as many people as possible have their voices heard and represented.
They have produced numerous reports based on extensive feedback which are directly being fed into service improvements including dentistry, the cost of living, and mental health.
