Mobile networks are being improved in St Ives, but there is a chance this may cause interference to TV received through Freeview and other terrestrial services.
Free support is available from Restore TV, which is owned by the UK’s four main mobile operators. Restore TV’s role is to ensure people can continue to enjoy free-to-view TV when mobile is upgraded in their area. It provides help to anyone experiencing interference to TV services caused by mobile signals.
Restore TV offers additional support for people who are 75 years of age or older, are registered blind or partially sighted, or receive any of the following benefits: personal independence payments; attendance allowance; constant attendance allowance, or war pensioner’s mobility support.
Ben Roome, chief executive of Restore TV, said: “We know just how important TV is to inform, entertain, and provide welcome company. Restore TV exists to ensure we all can continue to access free to view TV as mobile services are improved across the country.
“If you see new TV interference, we’re on hand to help you resolve the issue. We can send a Restore TV filter, free of charge, for you to fit between your aerial lead and TV or set-top box to remove mobile signals and allow you to watch free-to-view TV as normal. Full instructions are included, and we can provide further advice online and by phone if needed.
“In most instances, fitting the filter will resolve any issues, but if this isn’t the case, we may also be able to arrange a follow-up visit from a Restore TV engineer at no cost, depending on eligibility.”
• Find out more at restoretv.uk/ or call 0808 1313800 (free from landlines and mobiles).